Trouble with running Popful Mail

Yeah, I took a copy of Popful Mail and put it in both of my cd drives to copy it into a .bin and .cue file and it says that the operation is successful but when I go to load it in Gens it doesn't get past the screen with Sonic standing by the Sega logo. It just freezes up. I'm using CDRWIN 3.8g and I'm following the instructions, but maybe Gens isn't capable of running Popful Mail yet? Maybe there is an emulator like Ages that will? Can anyone help me, maybe give me some suggestions, maybe i'm doing something wrong, or there are compatibility issues I don't know about.