There is no Expert mode for 98... if there IS then us REAL pc techs missed something.... something noone told us about. I mean you think wed know that one outta a book.. Im from Dos something.. back in tandy days. Win 3.11, 95, 98, me, 2k, xp (Never did like NT4 but I know it)
Linux is ok...
I study for hours on them so I know how to tweak it up.
Also as for safe mode.. I wonder if they did a backup or reinstallled 98... I mean boot into expert mode.. sounds like a reinstall from cd... but anyways.